Each house keeps its voice.The group keeps the overall view.
TableAgent replies for each of your venues, in its tone and by its rules, and gives you one shared view of all your requests.
More venues,more lost requests.
Each house has its own channels, team and habits. Requests scatter, the welcome changes from one venue to the next, and nobody sees what the group lets slip.
- RevenueLost bookings, multiplied by the number of venues.
- WelcomeA different experience depending on which house the guest reaches.
- OversightNo overall view of the group’s requests.
The Grill
Fictional examples.
One agent.As many voices as houses.
Each venue has its own tone, menu, hours, rules and way of saying no. And every guest gets a reply in their language: a guest writing to Mykonos never gets Dubai’s answer.
- Tone and signature specific to each venue
- Separate menus, allergens and hours
- Booking rules per venue
Full here?Offered there.
When a venue is full, TableAgent can suggest another house in the group, nearby, at the same time. The guest chooses. And the booking stays in the group.
All your houses,one view.
Requests received, replies sent, requests passed to the team, bookings created: house by house, or for the whole group. We set up this reporting with you.
Per house or for the whole group.
A first house in one week.The others at your pace.
A first house
Connecting channels and software, configuration, testing, going live: one week.
Shared standards
The group’s tone, your service standards and your hand-over rules, defined once.
The other venues
Each new house takes on the group’s standards and adds its local rules, at your pace.
Dedicated terms for groups, based on the number of venues.
You stay in control,in every house.
Head office sets the standards, each house keeps its rules. And each house’s data stays separate, hosted in the European Union.
- 01You decide what TableAgent handles, house by house
- 02Each team can take over its own conversations
- 03Rules and hand-overs specific to each venue
- 04Each house’s rules and memory kept separate
Questionsfrom groups.
What group directors ask us before rolling out TableAgent.
A question about your venue? [email protected]
Yes. Most groups start with one house, live in one week, then extend to the others at their own pace, reusing the standards already defined.
The team of the house concerned. Passed-on requests arrive at the right venue, with their full context, and the manager picks up the conversation where it left off.
Yes, dedicated terms based on the number of venues. We make you a proposal after the demo, based on your real volumes.
Yes. TableAgent writes into each venue’s software: Zenchef, of which we are an official partner, SevenRooms, with a full integration, or another one we’ll look at together.
Yes. Each venue keeps its numbers, accounts and Website Chat. TableAgent always knows which house it is replying for.